Category: Small Business Issues

  • Sourcing Quality Gifts Amid Rising Costs and Poor Customer Service

    Sourcing Quality Gifts Amid Rising Costs and Poor Customer Service

    As a small business in the gift industry, finding high-quality products at reasonable prices has become increasingly challenging. The cost of living crisis has led customers to expect lower price points for gifts, particularly for peripheral celebrations like wedding anniversaries, Mother’s Day, Father’s Day, and Valentine’s Day. This, in turn, has put additional pressure on…

  • Top 7 hidden costs of using Franking Machines

    We’ve used a franking machine for the past 8 years and whilst it has suited us some of the time there are some wild claims out there especially from some suppliers who claim it is cheaper than using stamps. Once you add in all the hidden charges it is, in our experience, often more expensive…

  • Moving to a responsive web design

    We’ve been looking for a while now at a content management system (CMS) that would suit our needs, alas to no avail. Some have come close however there always seems to something that would stop us. As we couldn’t find one we’ve decided to hand code our site in the same manner that our original…

  • Incorrect Franked Mail refunds from Royal Mail – their latest wheeze!

    Using a franking machine you occassionally make a mistake on the franking label, either in value or it smudges or prints poorly. To make life easy for the Royal Mail they have a scheme where-by you can send these in and they will refund you the value less an amount for their admin of the…

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