Voice Recording Solutions
Voice recording for the trading environment has become the standard form of resolving disputes and clarifying trades made in the market place for a number of years now.
Rules regarding Voice Recording are constantly changing with the Data Protection Act, Regulatory Investigatory Powers Act and various Financial Services Authority edicts coupled with best practice.
Voice Recording systems have to be highly secure and only allow appropriate replay of messages to appropriate personnel to ensure regulations are not breached.
We can audit your Voice Recording system and practices to ensure that your processes meet with current and any proposed future regulations.
We have implemented solutions from a single replay station through to solutions that offer controlled and fully auditable "replay at the desk" solutions which also had risk management reporting built in.
Please contact us to discuss your requirements further.